Shipping policy

Shipping Policy

COLD HONEY currently offers U.S. delivery for eligible launch products. Orders ship from China.

Shipping Cost

Free U.S. shipping on orders of $99 USD or more. For orders under $99 USD, standard U.S. shipping is $7.99 USD.

Delivery and Dispatch

U.S. delivery generally takes 7–15 business days after dispatch.

Estimated order processing is 3 business days (Monday–Friday), followed by 7–15 business days in transit. Estimated total delivery is 10–18 business days, subject to the order cutoff, holidays and carrier or customs delays.

Tracking information is provided after shipment.

Delivery times are estimates. Carrier delays, customs processing, local conditions and other events may affect arrival. We do not guarantee a specific delivery date.

Taxes and Duties

Applicable taxes and any charges collected by this store are shown at checkout.

We do not promise that all import duties, taxes or carrier charges are included in the product price or that deliveries are DDP.

If you need clarification before ordering, please contact us.

Contact

For delivery questions or a damaged shipment, email:

support@shopcoldhoney.com

Please include your order number when contacting us.